Help Center
Help Center
We sure do! Everything the studio offers is available for purchase worldwide (except Germany). While we currently cannot ship fine art prints or tapestries to Germany, we are able to ship metal prints and originals as they are delivered by private courier. Please email us at tahlia@tahliastanton.com to arrange a private purchase. All orders are shipped for free for orders over $150AUD. Fine art prints and tapestries are sent through Australia Post and original works are expertly packaged and delivered by our trusted friends at Pack & Send couriers.
Fine art print orders take up to 14 business days to process with us. Tapestries are ready to ship within 2-7 business days. Originals take 2-4 weeks to prepare for shipment to make sure everything is absolutely perfect!
We strive to ship orders as quickly as possible but please note that on occasion, there may be delays in dispatching if artwork is going viral. My team is small and very hardworking and are doing everything they can to make sure you get your artwork as soon as possible. Once dispatched, an automated email is delivered to the email you provided at the checkout. You will have access to tracking information that provides you updates when they occur.
Yes, we will be very soon!! My team and I are currently in production of creating an art business course and several online painting classes. These will be all over my socials during the lead up but be sure to sign up to The Collector’s Club for first access when we launch💞
If you have a query about your purchase, please be sure to submit a form through the contact page. I receive hundreds of DMs daily and if you are following up there, it is likely we may miss it. The contact page is to keep everything nice and simple for my team, so we can get back to you as soon as possible.
Please only use the contact page and not any email address you may find on this website or social media. Otherwise, we are unable to guarantee a response as some of our email addresses are no longer active.
I have decided to take a step back from accepting commission proposals to focus on my own creative flow and allow pieces to evolve naturally. If I choose to offer them again, The Collector's Club will be the first to know!
Visit our contact page or email the studio at tahlia@tahliastanton.com for more information. Please include deadlines and if the company you represent would like to purchase full or partial rights to the work upon completion.
We would be honoured to work with your charity event! Please email us through the contact page or pop a message to tahlia@tahliastanton.com. Within your pitch, please include the aim of the organisation and the selected event with deadlines for artwork completion, delivery and showcase day. We will get in touch with you as soon as possible to arrange a Zoom meeting and dive into the details! Please note that a shipment fee for the artwork will be required.
Many lovely collectors ask for special things at the checkout, such as signatures, extras and hand written notes from me. While this is wonderful and I would love to, I am simply no longer packaging prints personally in order to spend more time creating art and content for you to enjoy!
Requests will be noted, but cannot be guaranteed. This does not include requests to speed up dispatching times as we do not jump people ahead of the rest. Fairness always!🥰
Unfortunately, open edition prints do not arrive hand-signed. The original signature is printed on the fine art print along with the rest of the artwork but will never be available hand-signed. Only limited editions and originals are signed to preserve the integrity of works that increase in value over time and protect collectors' investments.
To preserve the integrity of works that rise in value over time, originals and limited editions are the only works that arrive with a certificate of authenticity. Open edition prints, tapestries and metal prints will not come with a certificate of authenticity.
Your order confirmation and invoice is delivered to your inbox automatically after purchase. If you cannot find it in your primary inbox, it may have ended up in your spam folder!
Paper invoices are rolled with a sticker on top of protected prints are for our processing records. Sometimes the invoices can be ripped during the unboxing process, but not to worry! You have a digital invoice in your order confirmation for your recording convenience
Please allow 3-4 weeks for Tahlia to prepare the original for you after purchase!
Some originals sell while they are still drying on the easel and they require at least a fortnight to cure enough to be varnished. We use a beautiful contemporary varnish by Gamblin to ensure oil paintings are safely coated.
All originals and limited editions come with a certificate of authenticity. They are printed on a beautiful, smooth cotton rag paper with pigmented inks designed to last a lifetime. It will be hand signed with a special love note inside. The certificate will accompany your painting inside our gold embossed custom certificate holders.